Frequently Asked Questions

  • Making your appointment is simple. Select the “Request an Appointment” button on our site and enter your preferred fitting times and target date for when you need your suit. Feel free to be as descriptive as you like in “The More We Know” section.

  • Our garments are handmade so they take time. Expect the turnaround to be about 12 weeks. During Wedding Season, suits can take closer to 14 weeks. We are not responsible for unforeseen delays and suggest scheduling your first fitting as early as possible to be safe. Keep in mind that alterations are an integral part of the suiting process — that’s when we refine your garments to get them just right. Alterations can take a week to two weeks from the time of your second fitting. 


  • We want your first fitting to be an educational one. In addition to browsing from hundreds of fabrics that we will curate based on your budget, needs and vision, we will make sure you have a comprehensive understanding of how suits are designed and perform. To do our best work, we’ll need to get a good sense of your relationship to clothing in general, so expect a conversation about how some garments in your closet might make you feel more—or less—comfortable than others, and what you’re looking to replicate or avoid. We encourage you to bring photos, Pinterest boards or any inspirational imagery you feel will help communicate your vision.

  • Bindle & Keep suits (and shirts) should be dry-cleaned only. At-home washing may lead to damage and shrinkage to your garments. Many of our clients understandably feel protective of their suits, which can sometimes lead to dry-cleaning them too often; only bring your suit to the cleaners after you’ve really given them some wear. You’ll be bringing your shirts to the cleaners with greater frequency than you bring your suits.

  • Each of our garments require the same production time of about 12 weeks. We realize that can feel frustrating but please keep in mind, the same tailors making our suits are also making our shirts. And while shirts technically require less time to be constructed than suits, we try to make clothing in the order we perform fittings and thus, it can be a few weeks before our production team is able to begin working on them. 

  • For events 8 to 10 weeks out - we can make you a suit for a $350 Rush Fee.

  • Yes!

    We’ll work with you to get the best possible measurements for your suit and will share high-quality photos of our fabrics so that you can design the suit of your dreams without ever physically meeting with us.

    For a virtual fitting, you will need a tailor's measuring tape and a friendly helper to assist. During the Zoom call, we will discuss fabric, lining, style, and fit of your suit. The tailor will then walk you through the measurements step by step. 

    Once the suit is completed, we will send it to you and schedule a follow up Zoom fitting to assess the fit and review adjustments. You’ll return the suit to us so we can make alterations and we will send it back as soon as the they are finished. We do not cover the cost of return shipping, but alterations are free for the life of the garment.

  • We do not make accessories at this time, but we’re happy to suggest brands and styles we think will work best for you. Be sure to ask us for guidance during your appointment.

  • We do not offer extra fabric for sale. We also do not save extra scraps from the manufacturing process.

  • Unfortunately, we can only use the fabrics we provide to make your suit. 

  • We offer free alterations for the life of the garment. Our complimentary alterations policy, however, does not extend to significant changes of +/- 2 inches that occur from weight loss, gain, surgery or medication. We will continue to happily work on those alterations but should your body change considerably, we will charge an hourly fee of $75. For items that are older than six months, we do not cover the shipping charges.  

  • Because we need to prioritize alterations on our clients’ garments, we do not do alterations on garments we didn’t manufacture.

  • If there are any issues with your garments, please reach out to us so that we can assess the damage. While we offer free alterations, we do not replace torn, ripped, or worn-out garments. That being said, if the fabric or garment is easily repairable, we’ll be happy to take a look and see what we can do.

  • We will always work with you to get the fit of your garments right, but because everything is made to your specific measurements, we cannot offer refunds.

  • Absolutely! We offer vegan-friendly fabrics, cotton linings and special order interlinings in varying price ranges. 

  • The first phase of production takes place in our studio in Thailand where our three master tailors translate our measurements into paper panels. They are then traced and chalked onto your fabric before being cut and sewn into the suit. Finishing and alterations are done in our Brooklyn location.

  • Our focus is on custom suiting, but we do make skirts in addition to pants (and shorts). We don’t make dresses or jumpsuits.

  • Getting a custom suit is an exciting experience and we understand wanting a strong support team to cheer you on during the process. While our studio space is spacious, we often have multiple client consultations at the same time. For this reason, we ask that clients limit themselves to two guests. 

  • We require a 50% deposit at the time of your purchase. The remaining 50% is due at your second fitting or before we mail the suit to you. We accept all major credit cards, cash, checks, and AfterPay.

  • We’re happy to make jackets or pants on their own. Jackets are priced at 2/3rds  and pants 1/3rd the cost of their full suit equivalent.

  • We offer free domestic shipping on all of our garments. If you are unable to make it back for your second fitting, no sweat! Once you receive your garment, feel free to reach out to us so we can schedule a one-on-one Zoom or FaceTime fitting.